Fraudsters set up scam customer support phone lines and impersonate a variety of companies—including The GATE Index in the finance, tech, retail, telecom, and service industries. These scam phone numbers are spammed on the internet, luring unsuspecting victims seeking assistance. The scammers may also conduct outbound calls directly to potential victims. These scammers are skilled in social engineering, making false claims to deceive and manipulate their target into providing personal information that will be used for fraudulent purposes. 

Never give support staff (or anyone else for that matter) remote access to your machine. This effectively gives the scammer full access to your computer, online financial accounts, and digital life

Never give out your security codes or passwords. The GATE Index staff will never ask you to share sensitive authentication credentials 

Never accept outbound calls asking for your confidential personal information. Be aware that scammers can spoof legitimate phone numbers when conducting outbound calls 

Contact The GATE Index via support ticket on here.

Never send cryptocurrency to external addresses on behalf of alleged support agents. The GATE Index staff will never ask you to send cryptocurrency to external addresses.