There are a few possible reasons:

The referred customer must have signed up after clicking your referral link (and if they clicked multiple referral links, they must have clicked your link last).

Referral bonuses are only paid if the person you referred verifies their account and initiates a deposit for Partnership of EUR 200 or more. The deposit has to complete (meaning the funds are delivered to the account). Buys can take up to four business days to complete. The payout will typically arrive about five minutes after this.

It can take some time for payments to go out, and they may not arrive immediately.

We check for duplicate or fake accounts and don't pay out referral bonuses on these accounts. Duplicate or shared financials will cause disqualification.

If a referred user fails to complete the requirements to obtain a bonus within 180 days of opening his or her account, neither party will receive a bonus.

In addition, The GATE Index reserves the right to change the terms of the referral program at any time due to changing market conditions, risk of fraud, or other reasons. By participating in the referral program, you acknowledge that receiving payouts is not guaranteed by The GATE Index.